Terms + Conditions

By accessing this website, booking a session, or purchasing services from Erica Shaye Pilates, LLC (“Studio”), you agree to the following Terms & Conditions.

 

SERVICES

 

The Studio provides private, one-on-one Pilates and apparatus-based movement instruction in Frisco, Texas. Services may include single sessions, 5-Session Series, 10-Session Series, Contrology sessions, ESP sessions, and related private instruction offerings.

 

All services are appointment-based and subject to availability.

 

PAYMENT

 

All sessions and series are billed in advance. Payment is required at the time of booking or purchase.

 

Prices are subject to change at any time. Purchased sessions or series will be honored according to the terms disclosed at the time of purchase.

 

All purchases are non-transferable and have no cash value.

 

SESSION SERIES

 

A 5-Session Series and 10-Session Series provide access to a defined number of private sessions within the expiration period disclosed at purchase.

 

Session Series are intended to support continuity, progression, and consistent private work. They are not memberships, subscriptions, or automatically renewing contracts unless expressly stated in writing at the time of purchase.

 

Unused sessions expire according to the terms disclosed at purchase.

 

CONTINUITY PRICING

 

The Studio may honor a client’s prior series rate when the client maintains continuous series activity by purchasing a new 5-Session Series or 10-Session Series within fourteen (14) days after the prior series is completed or expires.

 

Continuity Pricing applies only to the same client, same account, and consecutive series purchases. It is non-transferable, has no cash value, and may not be applied retroactively.

 

If a client goes six (6) months or more without an active paid series, prior pricing is forfeited and any future purchase is subject to the Studio’s then-current rates.

 

The Studio reserves the right to modify or discontinue Continuity Pricing upon written notice, except for series already purchased and paid in full.

 

CANCELLATIONS, LATE CANCELLATIONS & NO-SHOWS

 

Sessions must be canceled or rescheduled at least twelve (12) hours before the scheduled appointment time.

 

Sessions canceled with fewer than twelve (12) hours’ notice, or missed without notice, are forfeited and treated as completed.

 

Late-canceled or missed sessions are not refunded, credited, or rescheduled.

 

EXPIRATION & USE

 

Single sessions and Session Series expire according to the expiration terms disclosed at the time of purchase.

 

Expired sessions are forfeited. Expired sessions are not refunded, credited, transferred, or extended, except at the Studio’s sole discretion in writing.

 

All sessions must be used by the purchasing client.

 

REFUNDS

 

All sales are final. The Studio does not issue refunds for unused, partially used, expired, late-canceled, or missed sessions.

 

HEALTH, SAFETY & SCOPE OF SERVICES

 

Pilates and apparatus-based movement involve physical activity and inherent risk. By participating, you represent that you are physically able to participate and that you have consulted a licensed healthcare provider as needed.

 

The Studio provides Pilates instruction, corrective exercise-informed movement education, and private training. Services are not medical care, physical therapy, diagnosis, or treatment.

 

You agree to inform the Studio of any injury, pregnancy, medical condition, limitation, pain, or change in health status that may affect participation.

 

The Studio reserves the right to modify, pause, or decline services when participation appears inappropriate or unsafe.

 

ASSUMPTION OF RISK & RELEASE OF LIABILITY

 

You voluntarily assume all risks associated with participation in Pilates, apparatus-based movement, exercise, and related activities.

 

To the fullest extent permitted by Texas law, you release Erica Shaye Pilates, LLC, its owner, instructors, employees, contractors, agents, successors, and assigns from liability for injury, loss, damage, or claim arising from participation, except to the extent caused by gross negligence, willful misconduct, or liability that may not be released under applicable law.

 

To the fullest extent permitted by Texas law, the Studio’s total liability for any claim is limited to the amount paid by the client to the Studio in the twelve (12) months preceding the claim.

 

WEBSITE USE

 

Website content is provided for informational purposes only. Copy, images, method language, branding, and materials on this website are owned by Erica Shaye Pilates, LLC or used with permission and may not be copied, reproduced, or used without written consent.

 

POLICY CHANGES

 

The Studio may update these Terms & Conditions at any time. Updates are effective when posted on the website. Continued use of the website, booking system, or Studio services after updates are posted constitutes acceptance of the revised Terms.

 

GOVERNING LAW & VENUE

 

These Terms are governed by the laws of the State of Texas. Venue for any dispute shall be in Collin County, Texas.