Terms + Conditions

By accessing this website or purchasing any service from Erica Shaye Pilates, LLC (“Studio”), located in Frisco, Texas, you agree to the following Terms & Conditions.

 

 

 

SERVICES

 

 

The Studio provides private one-on-one Pilates instruction offered as single sessions, multi-session packages, and recurring monthly series.

 

 

 

PAYMENT & AUTHORIZATION

 

 

All services are billed in advance. By purchasing a recurring monthly series, you authorize automatic recurring charges to the payment method on file. You are responsible for maintaining valid and current payment information. Failed or declined payments may result in suspension or termination of services.

 

 

 

MONTHLY SERIES — TERM & RENEWAL

 

 

Monthly series renew automatically on a month-to-month basis and continue until canceled in accordance with these Terms. There is no minimum term and no maximum duration.

 

Monthly series are intended for clients maintaining a consistent weekly rhythm and are not interchangeable with session packages.

 

MONTHLY SERIES CANCELLATION

 

 

Cancellation of a monthly series must be submitted in writing to info@ericashayepilates.com no less than fourteen (14) days prior to the next billing date. Requests received after this window will apply to the following billing cycle.

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Verbal cancellations are not accepted. No refunds or prorated adjustments are issued for partial billing periods.

 

 

PRICING & RATES CONTINUITY

 

 

Prices are subject to change at any time. Monthly series pricing is maintained only while the series remains active, uninterrupted, and in good standing. If a monthly series is canceled, paused, terminated, or lapses for any reason, the associated pricing is forfeited. Any future enrollment will be subject to the then-current rates. Prior pricing is not reinstated.

 

 

 

LATE CANCELLATIONS & NO-SHOWS

 

 

Sessions canceled with fewer than twelve (12) hours’ notice, or missed without notice, are forfeited and treated as completed. Late-canceled or missed sessions are not refunded, credited, or rescheduled.

 

 

 

SESSION USE & EXPIRATION

 

 

Single sessions and packages expire according to the terms disclosed at purchase.

 

Monthly series sessions must be used within the applicable billing cycle and do not roll over. Unused sessions are forfeited at the end of each billing period.

 

All sessions are non-transferable and have no cash value.

 

 

 

ASSUMPTION OF RISK & LIABILITY

 

 

Participation in Pilates involves inherent physical risks. You voluntarily assume all risks associated with participation.

 

To the fullest extent permitted by Texas law, you release Erica Shaye Pilates LLC from liability for any injury, loss, or damage except for gross negligence or willful misconduct. Total liability is limited to the amount paid to the Studio in the twelve (12) months preceding any claim.

 

 

 

GOVERNING LAW & VENUE

 

 

These Terms are governed by the laws of the State of Texas. Venue for any dispute is exclusively Collin County, Texas.